I started this week by searching for tickets to India and called a few of the best travel agents. But they were just not able to answer my queries. A few of them were even too busy to listen to their customers.
Then I came across your ad on facebook and gave a call to your team. At that time, I had no intention of actually buying a ticket. In my very first call to you, I was impressed by the way I was treated. The Travel Consultant answered all my questions politely and offered to help me anytime. Even though I had 3 quotes from different travel agents that were less than yours, I finally booked my tickets with travel suvidha - just because of your excellent customer service.
Good customer service is all about sending customers happy and then bringing them back!
Hats off to your team. I really appreciate all your help.
Regards:- ashok garg